Privacy Policy

FS Enzyme Preparations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xianqizhongji.cn/ (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us: We collect personally identifiable information, such as your name, company name, job title, email address, and telephone number, that you voluntarily give to us when you fill out a contact form, request a quote, subscribe to our newsletter, or otherwise contact us.

B. Data Collected Automatically: When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Respond to your product inquiries and support requests.
Send you information about our products, such as bromelain, trypsin, and papain, as well as company updates.
Process orders and manage our business relationship.
Improve our website, products, and services.
Monitor and analyze usage and trends to improve your experience with the Site.
Comply with legal and regulatory obligations.

3. Legal Basis for Processing (for EEA/UK Users)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose (e.g., subscribing to our newsletter).
Contract: We process your information to fulfill our contractual obligations with you or to take steps at your request prior to entering into a contract.
Legitimate Interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests, such as for B2B marketing and website analytics, provided that your interests and fundamental rights do not override those interests.
Legal Obligation: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.

4. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. International Data Transfers

Our company is based in China, and our products are exported globally. Your information may be transferred to, stored, and processed in countries other than your own, including China. These countries may have data protection laws that are different from the laws of your country.

For transfers of personal data from the EEA/UK to countries outside of the EEA/UK, we will take appropriate safeguards to ensure that your personal data is adequately protected, such as by using Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

A. Rights under GDPR (for EEA/UK Residents):

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

B. Rights under CCPA (for California Residents):

The right to know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
The right to delete: You have the right to request the deletion of your personal information collected or maintained by us.
The right to opt-out of sale: We do not "sell" personal information as the term is traditionally understood. However, under the CCPA's broad definition, some data sharing for analytics or advertising could be considered a "sale." You have the right to opt-out of this.
The right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by law.

7. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.